It started with a spreadsheet. Early in his career, Jon noticed that the biggest inefficiencies in most businesses weren't strategic — they were operational. Hours spent manually moving data, reformatting reports, re-entering information that already existed somewhere else. He started fixing those problems himself, first with Excel macros and VBA, then with more sophisticated tools.
That practical, problem-first mindset has defined 25 years in business and finance — working across multiple industries, leading teams, implementing systems, and driving the kind of operational improvements that show up directly on the bottom line. Along the way, he earned his CPA certification and built deep experience in financial operations, process improvement, and technology integration.
The progression from Excel macros to Robotic Process Automation (RPA) to today's AI tools was a natural one. Each step was driven by the same question: does a human actually need to do this? In most small businesses, the honest answer is no — not for a surprising amount of the daily work.
AI Business Concepts was founded to close a gap. Small businesses were being left out of the AI conversation — either overwhelmed by the hype, put off by enterprise price tags, or burned by advice from people who understood technology but had never actually run a business operation. Jon built this practice to be different: business judgment first, technology second, and always sized for the real world.